Blue Dimension is a company committed to Excellence in Quality since day one. We have always strived to deliver excellent language services to all our clients. Aiming to reach its strategic goals, it provides an efficient and effective service in order to gain the satisfaction of all those with whom it interacts (employees, clients, suppliers and partners), highlighting the satisfaction of its Clients. This policy thus reflects the growth in customer satisfaction and loyalty.
Certification in the NP EN ISO 9001:2015 Standard reaffirms this commitment and effort to follow quality standards.
Blue Dimension is committed to meeting the requirements of the NP EN ISO 9001:2015 Standard, requirements that, as already mentioned, meet the essence of the company, throughout the ecosystem where it cohabits with its customers.
Consequently, and in order to ensure that these Quality rules are implemented and that continuous improvement is possible, Blue Dimension:
- Uses the human and material resources suitable for the production of final services and products and, if necessary, promotes the adaptations necessary for continuous Quality improvement, thus maintaining an effective and continuous knowledge of the factors that could have an impact on Quality;
- Uses the human and material resources available to it in order to ensure their proper allocation;
- Discloses its Quality Policy to all its employees, clients, suppliers and partners;
- Continuously improves the production processes as a crucial way of strengthening its effectiveness and efficiency, increasing competitiveness and strengthening Customer loyalty;
- Always carries out prior verification of products and services produced before they are delivered to its Clients, through a process that aims to ensure Quality;
- Periodically revises existing practices so that the Quality rules established are implemented effectively;
Is always available for the client, one of the company’s quality principles.
Blue Dimension would like to thank all its employees for their dedication and commitment.